Returns Policy
Our Guarantee
Easy Tee stands behind the quality of every garment and print we produce. Prints are designed to last the lifetime of the garment. If your order arrives with a defect in printing or garment construction, contact us within 30 days of purchase and we will refund the full product price. Postage and processing costs are excluded. Nothing in this policy limits any rights you may have under the Australian Consumer Law.
Exclusions
Easy Tee does not accept returns or offer refunds in the following circumstances:
- Garments that have been worn, hot washed, or tumble dried
- Garments damaged through bleaching, fabric softener, dry cleaning, or ironing on the print surface
- Errors in artwork, spelling, or design caused by the customer — Easy Tee prints exactly what the customer submits and takes no responsibility for the accuracy of customer-created designs
- Incorrect options selected by the customer, such as product type or size
- Damage deliberately caused to facilitate a return
Damaged in Transit
If your order arrives damaged, do not sign for the delivery. Photograph the package before opening it, then contact us at returns@easytee.com.au to obtain an RMA number before returning anything. Returns without an RMA number will not be accepted.
*nothing in this policy limits your rights under the Australian Consumer Laws.
